Last updated: 2026-02-07

ArcFM XI

Top 12 Most Common Questions

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Top 12 ArcFM Questions

1) Which ArcFM version works with my ArcGIS Pro (or ArcMap) version?

Compatibility matrices prevent “installed but broken” situations. This is the #1 pre-upgrade question.

Open page ? arcfm-q01-compatibility.html
Quick peek: symptoms, checklist, related pages Common symptoms:
  • ArcGIS Pro crashes on start, or ArcFM ribbons/tools never appear.
  • Tools appear but fail instantly (COM/add-in load issues).
Fast checklist:
  • Confirm ArcGIS Pro version, ArcFM Editor XI version, and enterprise geodatabase requirements.
  • Verify install order + prerequisites in your standard build docs.
Related pages:

2) ArcGIS Pro won’t launch (or crashes) after installing ArcFM—what do I do?

A triage workflow: isolate whether it’s compatibility, prerequisites, add-in load, or a corrupt profile/project.

Open page ? arcfm-q02-pro-wont-launch.html
Quick peek: symptoms, checklist, related pages Common symptoms:
  • Pro splash screen ? closes silently.
  • Pro opens, then crashes when opening a project with ArcFM enabled.
Fast checklist:
  • Re-check compatibility (Q1), then validate prerequisites and install order.
  • Test a clean Pro profile / new project to isolate project corruption vs add-in load.
Related pages:

3) How do I fix ArcFM login / SSO problems?

Auth issues are common with ArcFM XI environments that use tenant/user agents and centralized configuration.

Open page ? arcfm-q03-login-sso.html
Quick peek: symptoms, checklist, related pages Common symptoms:
  • Repeated login prompts, “login failed,” or user agent errors.
  • ArcFM tools appear but act “unauthorized.”
Fast checklist:
  • Confirm you’re in the correct ArcFM tenant/environment.
  • Repair/reinstall the SSO user agent if your org uses it; confirm system time/certs.
Related pages:

4) My ArcFM toolbar/buttons are missing—where did they go?

Usually one of: ribbon collapse/hide, extension not enabled, or compatibility/load failure.

Open page ? arcfm-q04-missing-tools.html
Quick peek: symptoms, checklist, related pages Common symptoms:
  • Session Manager button missing; Fiber tools unavailable; ribbons look “half-loaded.”
Fast checklist:
  • Confirm ArcFM extension is enabled and the ribbon isn’t collapsed/hidden.
  • Validate compatibility (Q1) and that ArcFM loaded cleanly (no startup errors).
Related pages:

5) Session Manager problems (e.g., “This session’s version could not be found”)

Sessions, versions, permissions, and retention policies collide here. Great candidate for a decision-tree page.

Open page ? arcfm-q05-session-manager.html
Quick peek: symptoms, checklist, related pages Common symptoms:
  • Session won’t open, version missing, or session metadata tables not found.
  • Users can’t see versions they created yesterday.
Fast checklist:
  • Verify Session Manager tables exist and permissions are intact.
  • Confirm the target version still exists and wasn’t deleted/renamed.
Related pages:

6) How do I auto-populate fields while editing (Attribute Assistant / AutoUpdaters)?

Users want consistent data with less typing. Admins want predictable rule execution and easy validation.

Open page ? arcfm-q06-attribute-assistant-autoupdaters.html
Quick peek: symptoms, checklist, related pages Common symptoms:
  • Fields that “used to fill themselves” stay blank after create/move/snap.
  • Structure relate / association logic seems inconsistent.
Fast checklist:
  • Confirm the correct rules/config exist in the environment you’re editing in.
  • Check that the extension/components that execute the logic are loading.
Related pages:

7) Is Attribute Assistant being replaced by Attribute Rules? How do I translate my rules?

A high-value “translation guide” page: legacy AA intent ? Attribute Rule type ? example implementation notes.

Open page ? arcfm-q07-attribute-rules-mapping.html
Quick peek: symptoms, checklist, related pages Common symptoms:
  • After moving to Pro/UN, old behaviors are gone or execute at different times.
Fast checklist:
  • List your “must-have” AA behaviors; categorize as constraint vs calculation rules.
  • Document timing: create vs update vs batch validate.
Related pages:

8) Trace tools are grayed out / traces behave wrong—how do I troubleshoot?

Tracing is confidence-critical. This page should start with “don’t blame the trace yet” checks.

Open page ? arcfm-q08-trace-troubleshooting.html
Quick peek: symptoms, checklist, related pages Common symptoms:
  • Trace buttons disabled, incomplete results, or “nothing found” when it should.
Fast checklist:
  • Validate required extension/settings are active and you’re in the correct map/network context.
  • Check topology/associations/connectivity rules (especially with Utility Network).
Related pages:

9) Feeder Manager “Trace All Feeders” says it’s already running / interrupted warnings

Long-running feeder operations can leave persistent “still running” states when interrupted.

Open page ? arcfm-q09-feeder-manager-trace-all.html
Quick peek: symptoms, checklist, related pages Common symptoms:
  • “Already running” messages; warnings on subsequent runs after cancellation/interruption.
Fast checklist:
  • Identify whether a previous run left a flag/state that needs clearing (admin procedure).
  • Schedule large runs off-hours and avoid stopping mid-process.
Related pages:

10) Fiber Manager tools not available / can’t place devices on fiber cable

Often boils down to extension enablement, toolbar state, or rules about point placement/snap/associations.

Open page ? arcfm-q10-fiber-manager-tools.html
Quick peek: symptoms, checklist, related pages Common symptoms:
  • Fiber toolbar present but tools disabled, or placement of points on cable fails.
Fast checklist:
  • Confirm Fiber Manager extension is enabled and tool licensing/permissions are correct.
  • Validate snapping settings and any required feature class/subtype constraints.
Related pages:

11) What is the ArcFM data model (unit objects, assemblies, etc.) and why is it “so complex”?

A concept-first explainer: how ArcFM models utility assets to support editing, tracing, analysis, and reporting.

Open page ? arcfm-q11-data-model-basics.html
Quick peek: symptoms, checklist, related pages Common symptoms:
  • New staff: “Why do we have a fuse class AND a fuse unit class?”
  • Confusion about what editors should create vs what’s derived/related.
Fast checklist:
  • Define: feature vs unit vs container/assembly (your org terms).
  • Document what downstream workflows depend on each concept.
Related pages:

12) Moving to Utility Network / ArcFM XI: what replaces older workflows, and do we still “need ArcFM”?

The big migration/architecture question: mapping legacy capabilities to UN native + ArcFM XI roles and tools.

Open page ? arcfm-q12-migration-utility-network.html
Quick peek: symptoms, checklist, related pages Common symptoms:
  • Teams ask “Where did Composite Favorites go?” or “What replaces GDBM/Session Manager?”
Fast checklist:
  • Create a mapping table: Legacy tool ? UN native ? ArcFM XI ? recommended workflow.
  • Identify “must keep” behaviors early (rules, sessions, tracing patterns, QA/QC).
Related pages:

Quick jump

Sources

  • Schneider Electric myArcFM (ArcFM Editor XI supported versions): myarcfm.schneider-electric.com
  • Schneider Electric myArcFM (ArcFM Editor XI Fix Login): arcfm.my.site.com
  • Schneider Electric Product Info (ArcFM XI Solution Center / XI architecture): productinfo.schneider-electric.com
  • Esri Community thread example (ArcGIS Pro + ArcFM): community.esri.com
  • Esri Support KB (missing toolbar patterns): support.esri.com
  • Schneider Electric myArcFM (Troubleshooting traces): myarcfm.schneider-electric.com
  • Schneider Electric myArcFM (Feeder Manager interrupted Trace All Feeders warning): myarcfm.schneider-electric.com
  • Schneider Electric myArcFM + Product Info (Fiber Manager toolbar / common errors): myarcfm.schneider-electric.com / productinfo.schneider-electric.com
  • Esri Community thread example (ArcFM data model / unit objects): community.esri.com
  • Schneider Electric blog (why ArcFM on Utility Network): blog.se.com
  • Esri Canada (AA vs Data Reviewer / workflows and related materials): esri.ca
  • SAFE / FME (ArcFM name collision note): support.safe.com

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This webpage last updated on 2026-02-07